Last updated: March 1, 2026
Most bookings on TravelBook offer free cancellation up to 48 hours before the scheduled check-in or experience start time. After that window, cancellation fees may apply depending on the host's individual policy.
You can cancel a booking through your TravelBook dashboard under "My Bookings". Select the booking you wish to cancel and follow the cancellation flow. You will receive a confirmation email with refund details.
Refunds for eligible cancellations are processed within 5-10 business days to the original payment method. The platform service fee is non-refundable for cancellations made within 48 hours of the booking date.
In cases of extreme weather, natural disasters, or government-imposed travel restrictions, we work with hosts to offer full refunds or date changes at no additional cost.
